Contact Us | Simpli - Building Consistency Through Collaboration

Please select the nature of your contact request

Help with my application or invoicing

Report a technical issue with the Simpli Portal

Improvement suggestion

All other enquiries

The Council you are applying to will help you with your query. You can contact them directly on the contact details located on the panel to the right of your application. Alternatively you can complete the below contact form.

We are sorry to hear you are experiencing difficulties using the Simpli Portal. Please complete the below form and someone will get back to you.

Support is available Mon-Fri 8am - 5pm. All requests for support outside those of these hours will be addressed the next working day.

Note: Detailed descriptions help a lot. Attaching a screenshot of the problem can speed things up.

We are always developing our products and you feedback is valuable for us to understand what you want us to work on. We welcome all feedback, the good, bad and ugly.

If you are experiencing a technical issue please report this by selecting Report a technical issue with the Simpli Portal above.

Please complete the below form, we will review the feedback and include it in our development roadmap.

Get in touch with us if you would like a demo of the Simpli portal.

Please note that demos can only be booked between 9am - 5pm on business days.

Note: Preferred and alternative demo dates are only indicative, they are not confirmed until we have contacted you personally to confirm.

Want to get involved with out initiative? Reach out and lets work together to improve the New Zealand regulatory environment.

We are always looking for opportunities to collaborate, innovate and integrate with local government, Government Agencies and private organisations.

Note: please do not use this form to report technical issues as it might cause a delay in or response times.

What is this query regarding?

Help completing fields within a form

Help submitting the form

Query about a submission I already made

Query about fees and invoicing

Other

Type of issue you are experiencing?

Login details, passwords and user accounts

Collaborations and View/Editing rights

Error on form and form interface

Technical issues when submitting an application

Other

What type of suggestion do you have?

I experienced an error on the Simpli Portal

New functionality on the Simpli Portal

Changes to existing functionality on the portal

Other

Your Organisation

Name

Email

Phone

Submission Ref or Consent Number

Summary of Contact

Message

We’re all ears

For help with building consents

Or for help with the Simpli service